Windstream is constantly making updates to the Carrier Portal, in an effort to provide a simple and seamless quoting and ordering process for our customers. Just last month, we added an enhancement to the portal that improves Wave quotes in Windstream POP locations, the portal now displays updated information on the floor and suite/room for both A and Z locations. (see examples below)
This information will also flow through to the Floor and Room & Suite fields of the Site Information section for orders created within the portal. Demarcation points will continue to be updated within the portal, for those locations where specific demarcation information is unavailable, the portal will provide LOA/CFA quotes to the Windstream Floor and Windstream POP at the requested locations.
A windstream Technical Design Specialist (TDS) will confirm A and Z location demarcation points with the customer contact prior to creating the Scope of Work.
For more questions or more information, please contact your Windstream account representative.